Imprint

CAPTAIN’S VILLATM  is a trademark of Sunshine Solutions GmbH and registered at the “European Union Intellectual Property Office” (EUIPO).

Information according to § 5 of the German Telemedia Act (TMG = Telemediengesetz), § Section 18 of the Interstate Media Treaty (MStV=Medienstaatsvertrag) and § Section 55 (2) of the Interstate Broadcasting Treaty (RStV = Rundfunkstaatsvertrag):

Sunshine Solutions GmbH
Nettetalstr. 25
40627 Düsseldorf
Germany

Represented by:

Mrs. Katja Christina Gawlik

Diplom-Kauffrau (FH) der Tourismuswirtschaft (Germany)
Bachelor of Arts in International Marketing (The Netherlands)

Contact:

Phone: +49 (0) 211 – 16 55 469
Fax: +49 (0) 211 – 16 55 467
E-Mail: info@captains-villa.com
info@sunsol.de

 

Photo credits:

general photos are almost exclusively own photos
istockphoto – information directly at or in the pictures
accomodation photos are owned by the provider of the listing or the named partners of the provider

 

Information obligations from § 36 and 37 VSBG (Consumer Dispute Settlement Act).

According to § 36 VSBG, our company is not obliged to participate in a dispute resolution procedure before a consumer arbitration board.We do not participate in a dispute resolution procedure before a consumer arbitration board because, based on our experience, we are convinced that we can resolve disputes with our customers amicably.
However, the law (§ 37 VSBG) on alternative dispute resolution in consumer matters requires that we nevertheless refer you to a consumer arbitration board that is responsible for you:

General Consumer Arbitration Board of the Zentrum für Schlichtung e. V. (Center for Arbitration).
Strassburger Str. 8
77694 Kehl

Internet: www.verbraucher-schlichter.de

The European Commission provides a platform for online dispute resolution (OS)
is available at https://ec.europa.eu/consumers/odr.
You can find our e-mail address in the imprint above.
Source: www.e-recht24.de

 

Information on the conclusion of travel insurances according to the European IDD (Insurance Distribution Directive).

We arrange travel insurances exclusively together with the booking of a trip or a vacation accommodation and are therefore considered as part-time agents. Basically, we and our partners are very customer-friendly. However, should there be any discrepancies regarding the insurance service, you will find the contact details of the complaint and arbitration board (Ombudsman) here:

Versicherungsombudsmann e.V.
PO Box 080632
10006 Berlin

Telephone: 0800 3696000
Fax: 0800 3699000

Email: beschwerde@versicherungsombudsmann.de
Internet: https://www.versicherungsombudsmann.de

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